Verification first
Fully verified accounts process faster. Missing KYC is the top delay reason — resolve before large withdrawal requests.
- ID and address on file
- Payment method in client name
- AML checks on unusual patterns
Your account
Funds withdrawal
Withdraw to verified payment methods through the client portal. Processing times depend on method, compliance status, and provider cut-offs — plan ahead for end-of-week requests.
Important policies
01
Open positions and margin
Withdrawing free margin while heavily leveraged can trigger margin calls. Clients should reduce size or close positions first if unsure.
- Support can explain free vs equity margin
- Weekend withdrawal + open FX risk
- Fees per method in portal
Process
How to withdraw
01
Login → Funding → Withdraw
Select account and available balance — respect margin if positions are open.
02
Choose verified method
Withdrawals typically return to the same rail used for deposit where possible.
03
Enter amount & submit
Follow any 2FA or email confirmation prompts.
04
Track status
Portal shows pending/completed; bank wires may take several business days.
FAQ
Common questions
How long do withdrawals take?
E-wallets and cards: often 1–3 business days after approval. Bank wires: longer depending on banks and corridors.
Can I withdraw to a new bank account?
New methods may require verification and compliance review before first payout.
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